Last Updated: August 5, 2025
Effective Date: August 5, 2025
Contact: hello@laylio.co
Website: laylio.co
Introduction
Laylio (“we,” “us,” or “our”) is committed to protecting your privacy. Based in Vancouver, Canada, we comply with the British Columbia Personal Information Protection Act (PIPA) and applicable Canadian laws, ensuring responsible collection, use, disclosure, and safeguarding of your personal information.
1. Information We Collect
We may collect personal information from you in a few ways:
Information You Provide Directly:
When you sign up for our newsletters or programs, or contact us through forms, we may collect:
- Full name
- Email address
- Other details you voluntarily provide (such as job title or phone number, if applicable)
Information from Third-Party Platforms:
If you engage with our services, we may receive your information from third-party platforms we use, such as:
- MailerLite – for communications and email newsletters
- Mighty Networks – for community participation and program hosting
Cookies and Technical Data (Future Use):
While we do not currently use cookies, tracking data or analytics tools, we may introduce such technologies, like Google Analytics or similar in the future. These may collect information such as:
- IP address, browser type, device information, and usage patterns
- Site activity (e.g. pages visited, referral URLs, session duration)
You will be notified in advance, and we will provide options to manage your cookie preferences and consent.
2. Use of Your Personal Data
We may use the personal information we collect for the following purposes:
- To provide, maintain, and improve our services, including managing your registration, enabling access, and monitoring our site’s performance and user experience.
- To communicate with you, such as sending updates about your participation, newsletters, promotional materials (if opted in), and responding to inquiries or support requests.
- To fulfill legal or contractual obligations, including administering services or agreements you’ve entered into with us.
- For legitimate business operations, such as internal analytics, improving our programs, tracking trends, and developing new features to better serve our users.
- For potential business transitions, such as mergers or organizational changes, in accordance with applicable laws.
- With your consent, for any additional uses not listed above. You always have the right to decline or withdraw consent.
3. Disclosure of Your Personal Data
We may share your personal data under these circumstances:
- With Service Providers:Such as MailerLite, Mighty Networks, and analytics or cloud platforms, to help us deliver, analyze, and improve our service.
- For business transfers:As part of negotiations or completion of mergers, sales, or similar changes in corporate structure.
- With legal authorities:To comply with lawful requests, legal processes, mandatory reporting obligations, or to protect our rights and those of users.
- With your consent:For any other situation not covered above, but only with your explicit permission.
We do not sell or rent your personal data.
4. International Data Transfers
Your personal information may be transferred to and stored on servers located outside your province, state, or country, including in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your home region.
By using Laylio’s services and providing your personal information, you acknowledge that your data may be transferred to and processed in countries outside your own, including Canada and the United States. We take reasonable steps to ensure that any such transfers comply with applicable Canadian laws and that your information remains protected under appropriate contractual and organizational safeguards.
5. Retention and Security of Your Data
Data Retention:
Your personal data is kept only as long as necessary to fulfill the purposes for which it was collected or as required by law. Under BC law, data used for decisions about you must be retained for at least one year. Beyond this, we review and securely delete or anonymize personal data when it is no longer needed or upon your request (unless required by law to retain it).
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is protected through password controls and access restrictions. However, no transmission over the internet or electronic storage method is 100% secure.Laylio is a startup and, while we do not currently have advanced encryption, we are committed to growing our data security safeguards as we scale. We encourage you to use caution when sharing your personal information online.
6. Your Rights and Choices
Depending on where you reside, you may have the following rights regarding your personal information:
Access & Correction:
You have the right to access, correct, or request deletion of your data. Please email hello@laylio.co with your request. We aim to respond within 30 days.
Consent & Opt-Out:
You may unsubscribe from newsletters or marketing at any time using the link in the message or by contacting us.
7. Children’s Privacy
Laylio is not intended for children under 13 years of age. We do not knowingly collect or solicit personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it. If you believe a child under 13 has provided us personal data, please contact us so we may promptly remove it.
8. Links to Other Websites
Our Service may contain links to external websites not operated by Laylio. If you click on a third-party link, you will be redirected to their site. We encourage you to review the privacy policies of every external site you visit, as Laylio has no control over, and assumes no responsibility for, the content or privacy practices of these third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted to this page, with the new effective date clearly stated. If we make significant changes, we will also notify users via email (where possible) and/or through a prominent notice on our website.
Continued use of our services after changes constitutes your acceptance.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our practices, please contact us at:
Email: hello@laylio.co
If you wish to make a complaint about how we have handled your personal information or you believe that we have breached this statement or applicable laws, you may file a complaint with our Privacy Officer.
Any other questions regarding this Privacy Policy or any other privacy-related concerns, such as requests to withdraw consent, access our records of personal information or to change or erase personal information can also be addressed to our Privacy Officer.