How You Offboard Is How You Lead
A layoff or any employee exit is more than a business decision, it is a defining moment of leadership. How organizations handle offboarding communicates volumes about their values, culture, and long-term vision. It shapes how departing employees remember the company and strongly influences the trust and engagement of those who remain. The Lasting Impact of Layoffs Layoffs rank among the top life stressors people experience, often cited as the seventh most impactful event in an individual’s life (Paul & Moser, 2015). These moments leave emotional and psychological scars that traditional outplacement services alone do not address. Research shows that when organizations embrace an emotion-focused coping approach, offering practical help alongside emotional support, they reduce trauma and foster resilience in…